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What it is
Whiplash describes neck symptoms that can follow a sudden back-and-forth movement of the head, often after a motor vehicle incident or a sporting collision. Symptoms vary between people and commonly improve with reassurance, movement and a gradual return to activity.
Common symptoms
Everyone is different, but people often describe:
- Neck pain and stiffness
- Reduced neck movement
- Headaches
- Muscle tension in the neck and shoulders
- Sometimes tiredness or difficulty concentrating in the early stages
Likely causes
Contributing factors can include:
- Motor vehicle incidents
- Sporting collisions or falls
- Any sudden, forceful movement of the head and neck
How physiotherapy can help
Physiotherapy supports recovery and a gradual return to your usual activities. This may include:
- A thorough assessment and reassurance about your symptoms
- A clear explanation of what to expect during recovery
- Guidance on staying active and gradually restoring movement
- Exercises to support the neck as it recovers
- Support with motor vehicle and WorkCover claims where relevant
What to expect at your appointment
- Time to understand your symptoms, history and goals
- A physical assessment of your neck and related areas
- A clear explanation and a plan built around your recovery
- Coordination with your GP or claim where appropriate
Related service: WorkCover & Motor Vehicle Injuries →
Frequently asked questions
Should I keep my neck still?
Generally no. Gentle movement and staying active, within comfort, is usually better than keeping the neck still. Your physiotherapist will guide you.
Can you help with my motor vehicle or WorkCover claim?
Yes. We regularly support people recovering from work-related and motor vehicle injuries and can work alongside your GP and case manager.
How long does recovery take?
Recovery varies between people. Your physiotherapist will give you honest, individual guidance at your assessment.
Erin O'Donnell - Physiotherapist - Neurological, Vestibular & TMJ Rehabilitation
Erin has more than 15 years of clinical experience across neurological, vestibular and musculoskeletal rehabilitation. Whiplash often involves more than neck pain alone, and Erin's advanced training in vestibular rehabilitation, TMJ disorders, the Mulligan Concept, the McKenzie Method and pain neuroscience education means she can assess and manage the dizziness, jaw pain and persistent symptoms that frequently accompany it, with a strong emphasis on education and rebuilding confidence.